Audio Branding: The Hidden Gem
with Jodi Krangle
Fast forward to 1993. Through gaming (Dungeons and Dragons, to be exact), I was introduced to “Filk” music—the music that’s played at science fiction/fantasy conventions. In 1994, I joined two friends from the fandom world to form an acoustic band called Urban Tapestry. In our time together, we’ve headlined at music conventions in Canada, the U.S., and Europe.
Here are some fun facts about me:
* I was honored to be the Winner of the 2018 SOVAS Award for Outstanding Narration Demo. (That's the voice over Academy Awards. 😉 )
* I’m a filker! My all-female, acoustic band, Urban Tapestry is pretty well-known in the Filk scene (science fiction- / fantasy-themed music).
* I’m a self-taught computer nerd. I sold computer hardware back when the 386SX was shiny and new. (Wow, am I showing my age!)
* My love of computers led to my discovery of this mind-blowing thing called the internet back in the early 1990s. That led me into web design and the creation of a songwriting resource called The Muse’s Muse that I ran from 1994 until 2016.
* I started doing search engine optimization and internet marketing work back when banner ads were all the rage. (I’m getting older by the second . . . )
* If I could have a chip in my head keeping me connected to the Internet, I’d totally do that. I’m just about constantly connected (which is how I’m able to respond to emails so quickly)!
In case you’re wondering, yes, I’m a grown woman who (still) loves comic books and D&D. Think of me as a smart, wry, Tina Fey-like, post-apocalyptic warrior princess leading an army of Dr. Who and Firefly fans in an epic battle cry.
"If you're not paying as much attention to the way your brand sounds as you are to the way it looks, you're doing it a disservice and not making as deep a connection with your audience as you could."
-Jodi Krangle
I’ve done voiceovers in the healthcare, corporate, hospitality, political, and non-profit sectors, among others. I tend to stick to the commercial and corporate narration lane of voice overs - and my ultimate goal of making other people money with my voice, led me to discussing audio branding - something I knew I was contributing to with my voice.
My highly satisfied clients include Dell, Bose, BBVA, Subway, Mitre, Unisom, Joe DiMaggio Children’s Hospital, Kraft, Travel Alberta, HGTV, and more.
I also happen to have some folks listening who are fellow voice talent wanting to understand more about the larger picture their voices are contributing to. But I also reach people who are just interested in the subject of how to understand how sound affects us in our daily lives.
Voice overs are what I love (I've been doing this over 15 years full time now) - but I also want to do my best to raise all boats for those of us who work in sound. Audio shouldn't be the after thought in a production - and it often is. It's unfortunate - because paying attention to the sound early on - making it equally as important as the visuals - can make a so so production into something truly outstanding - because it'll reach us on a deep, emotional level. (You think I'm making this up? Try watching a movie without the sound on and see how emotionally invested you are in what's happening on the screen. Not much, am I right? I'm not a horror fan. If I turn off the sound on a horror movie, I can watch it just fine. 😉 )
“And one year, Ariel [Detergent] was, like, you know that 95 % of the people in India still think laundry is a woman’s job. And Ariel was just, like, gosh, that doesn’t seem like it’s, this was 2017 or ‘18 at the time, [and] they’re like, that doesn’t seem right. Like, it’s, haven’t we all moved past that? So they created a campaign they called ‘Share the Load.’ And what they did is they went out there and they advocated a hashtag, #sharetheload with, for everybody in the family to help with the laundry. It shouldn’t just be mom’s job anymore. And of course, this kind of air cover for someone who is burdened with this task would just elicit a huge thank you because you’re just helping to make their lives better, and you haven’t done a darn thing. It’s not about the product. It’s positioning. Yeah, it’s, like, ‘here’s what we know you care about, and so we’re going to prove that we care about you because we care about that.’ Sales went up 76%.” – Reid Holmes
This episode’s guest has spent over thirty years leading the creative departments of some of the best ad agencies in America. His idea for H&R Block, “You Got People,” garnered four million new clients, and his work changed the trajectory of brands like Burger King, The Mayo Clinic, KeyBank, and many others. He also has multiple public-speaking awards as he helps audiences gain a deeper understanding of how clarity creates impact. He’s won almost every award in advertising and has been featured in The New York Times, Adweek, Advertising Age, Forbes, and Communication Arts.
But as his kids started graduating, he realized he wanted to leave a legacy. He found an approach that inspires businesses, marketing teams, and those they wish to attract. His #1 best-selling book, Appreciated Branding: Transform Your Brand from Ignored to Irreplaceable, has become a go-to mature-brand playbook. His name is Reid Holmes, and he’ll be sharing his perspective on advertising today, how brands can use sound to stand out and be more memorable, and where he thinks things will go from here. If you’re looking to boost your brand, you won’t want to miss this one!
As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available along with other interesting bits of audio-related news. And if you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help – and I’d love to feature your review on future podcasts. You can leave one either in written or in voice format from the podcast’s main page. I would so appreciate that.
(0:00:00) – The Power of Audio in Advertising
Our conversation begins with a look back at the early memories that sparked Reid’s love of sound, which include his father’s copy of the famous War of the Worlds broadcast. “You picture these big, huge Martian creatures that are described,” he says, “and they’re coming down through New Jersey and the whole country was freaking out. And it was Orson Welles, who has the pipes for audio.” He tells us more about his family’s history in advertising and about how it led to his own career. “I was like, well, my mom was in advertising and my uncle’s doing really well in it,” Reid explains. “I should give it a shot because it seems like it runs in the family, and maybe I’d be pretty good at it.”
(0:13:02) – The Evolution of Radio Advertising
We discuss his advertising successes, and how raising a family and looking back at his career led to a revelation about where he wants it to go next. “I was like, ‘What have I done to make the world any better for these guys?’ Like, I’ve basically been in the business of trying to sell people stuff for thirty years, what else can I do?” He talks more about appreciated branding and explains how it goes beyond just pitching a brand. “It’s doing things to the immediate benefit of the people you’re trying to attract,” he says, “so that they pay more attention and they appreciate you for the efforts you make. And that’s how you get to that beyond just passive attention to the real kind of active attention.”
(0:16:46) – The Essence of Appreciated Branding
The first half of our conversation comes to a close as we talk about the inspiration behind appreciated branding and its potential for forging stronger client relationships. “And so, I thought, this is kind of the Venn diagram of, you know, what products do,” he says, “what the emotional problems are, things they can help solve.” We look at the differences between traditional marketing and appreciated branding, and strategies overcoming the skepticism that often surrounds advertising campaigns. “That’s how you get someone off the plateau of indifference,” he says. “You give them a reason to care.”
Episode Summary
- Reid’s journey from radio and television ad campaigns to appreciated branding.
- The challenge of attracting active attention and establishing deeper customer connections.
- How emotional and appreciated branding can help build more authentic relationships.
Tune in for next week’s episode as Reid and I discuss the success of sonic logos by such brands as Apple and Netflix, how AI streamlined Reid’s writing process and the limitations he discovered along the way, and his secret to building a deeper, more genuine brand connection.
Connect with the Audio Branding Podcast:
Book your project with Voice Overs and Vocals by visiting https://voiceoversandvocals.com
Connect with me on Instagram – https://www.instagram.com/jodikrangle/
Watch the Audio Branding Podcast on YouTube – https://www.youtube.com/c/JodiKrangleVO
Connect with me on LinkedIn – https://www.linkedin.com/in/jodikrangle/
Leave the Audio Branding Podcast a review at https://lovethepodcast.com/audiobranding (Thank you!)
Share your passion effectively with these Tips for Sounding Your Best as a Podcast Guest!
https://voiceoversandvocals.com/tips-for-sounding-your-best-as-a-podcast-guest/
Get my Top Five Tips for Implementing an Intentional Audio Strategy
https://voiceoversandvocals.com/audio-branding-strategy/
Editing/Production by Humberto Franco – https://humbertofranco.com/
This podcast uses the following third-party services for analysis:
OP3 – https://op3.dev/privacy
Vinnie Potestivo, Editor-in-Chief of
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