Audio Branding: The Hidden Gem
with Jodi Krangle
Fast forward to 1993. Through gaming (Dungeons and Dragons, to be exact), I was introduced to “Filk” music—the music that’s played at science fiction/fantasy conventions. In 1994, I joined two friends from the fandom world to form an acoustic band called Urban Tapestry. In our time together, we’ve headlined at music conventions in Canada, the U.S., and Europe.
Here are some fun facts about me:
* I was honored to be the Winner of the 2018 SOVAS Award for Outstanding Narration Demo. (That's the voice over Academy Awards. 😉 )
* I’m a filker! My all-female, acoustic band, Urban Tapestry is pretty well-known in the Filk scene (science fiction- / fantasy-themed music).
* I’m a self-taught computer nerd. I sold computer hardware back when the 386SX was shiny and new. (Wow, am I showing my age!)
* My love of computers led to my discovery of this mind-blowing thing called the internet back in the early 1990s. That led me into web design and the creation of a songwriting resource called The Muse’s Muse that I ran from 1994 until 2016.
* I started doing search engine optimization and internet marketing work back when banner ads were all the rage. (I’m getting older by the second . . . )
* If I could have a chip in my head keeping me connected to the Internet, I’d totally do that. I’m just about constantly connected (which is how I’m able to respond to emails so quickly)!
In case you’re wondering, yes, I’m a grown woman who (still) loves comic books and D&D. Think of me as a smart, wry, Tina Fey-like, post-apocalyptic warrior princess leading an army of Dr. Who and Firefly fans in an epic battle cry.
"If you're not paying as much attention to the way your brand sounds as you are to the way it looks, you're doing it a disservice and not making as deep a connection with your audience as you could."
-Jodi Krangle
I’ve done voiceovers in the healthcare, corporate, hospitality, political, and non-profit sectors, among others. I tend to stick to the commercial and corporate narration lane of voice overs - and my ultimate goal of making other people money with my voice, led me to discussing audio branding - something I knew I was contributing to with my voice.
My highly satisfied clients include Dell, Bose, BBVA, Subway, Mitre, Unisom, Joe DiMaggio Children’s Hospital, Kraft, Travel Alberta, HGTV, and more.
I also happen to have some folks listening who are fellow voice talent wanting to understand more about the larger picture their voices are contributing to. But I also reach people who are just interested in the subject of how to understand how sound affects us in our daily lives.
Voice overs are what I love (I've been doing this over 15 years full time now) - but I also want to do my best to raise all boats for those of us who work in sound. Audio shouldn't be the after thought in a production - and it often is. It's unfortunate - because paying attention to the sound early on - making it equally as important as the visuals - can make a so so production into something truly outstanding - because it'll reach us on a deep, emotional level. (You think I'm making this up? Try watching a movie without the sound on and see how emotionally invested you are in what's happening on the screen. Not much, am I right? I'm not a horror fan. If I turn off the sound on a horror movie, I can watch it just fine. 😉 )
“I love the use of AI voices or synthetic voices for people who might, you know, they’re embarrassed. I’ve worked with engineers my whole career, and sometimes, like, it’s not that they don’t want to tell their story or break something out there, but maybe they just don’t have the self-confidence or they were made fun of as a kid. I mean, I’ve always thought I had a super nasally voice and never liked the sound of my voice. And years into public speaking, I’m like, fine, I can, handle it now. So I love it from that perspective of, if, for some reason you couldn’t, now you can. I hate it from the perspective of, well, you can’t have the human do all this stuff, but instead you just sort of one-clicked it and now it’s sort of an average, generic, mediocre, you know, as they say, AI slop.” – Jeremy Toeman
This episode’s guest is the founder and CEO of Augie, an AI-assisted video creation and editing studio for marketers and social media managers. He’s also the creator and host of Founder at 50, a podcast and newsletter exploring the challenges and reinventions faced by entrepreneurs later in life. He’s held leadership roles at WarnerMedia, Etsy, CBS Interactive, and Sling Media, and founded several successful startups in the media tech space. His name is Jeremy Toeman, and we’ll be digging into how sound shapes trust, helps tech feel more human, and why even a simple “ding” can change a user’s experience. If you love the magic where tech and storytelling meet, this one’s for you.
As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com, where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available, along with other interesting bits of audio-related news. And if you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help, and I’d love to feature your review on future podcasts. You can leave one either in written or in voice format from the podcast’s main page. I would so appreciate that.
(00:00) – The Emotional Power of Sound
Our discussion starts with Jeremy’s early memories of sound, including a childhood movie that’s made a lifelong impression on him. “They incorporate, like, opera,” he describes 1979’s Breaking Away, “into the scenes. When he’s bike racing, you’re hearing like The Marriage of Figaro in the background. And the last time I watched it through, there’s something, like, every time the music would hit these moments, I’m just like weeping on my couch.” He shares his perspective as both a child and a parent when it comes to watching scary movies, and we talk about the hidden role cinematic sound plays in setting the mood. “If you not only turn on the lights,” he explains, “but simply mute it… They might still get tense, but, like, the thing that rocks them to their core goes completely away.”
(11:46) – The Evolution of Audio Technology
Jeremy tells us more about his career journey, including the pioneering MP3 and streaming technologies he helped develop around the turn of the millennium, and how the limitations of the early internet led to a stronger focus on sound quality. “If the video buffered,” he explains, “you would be expecting it. It was normal. It was 2005, all video buffered, there was no such thing as non-buffering video. Whereas if the audio skipped even a little bit, it would just be really jarring.” He discusses some of the major brands he’s worked for, such as CBS and WarnerMedia, and the people skills that working at such large companies taught him. “There’s a saying that nobody quits a company,” Jeremy says, “they quit a manager. And so for me, a lot of my time was really trying to grow my, what they call the soft skills, but I think are the hard skills, which is how do you make teams of people with disparate priorities, perspectives, values, needs, how do you get them to really align?”
(19:01) – AI’s Role in Creative Products
The first half of our conversation wraps up as Jeremy talks about Augie’s approach to AI and the hurdles his company’s working to avoid. “It bothers me personally,” he says, “that [we could] end up in this place where, like, 80% of the content is written by a bot, said by a bot, visualized by a bot, and then, wait for it, watched by a bot.” He explains how his technology balances the human and algorithmic elements of content, and his belief that, when there’s a choice to be made between the two, the human side should come first. “Is it all about what’s going to get me the absolute maximum new audience?” he explains. “I mean, from one angle, sure. But from the other angle, I want the audience that is like, I like this Jeremy guy, he talks about this, that, and the other. And, like, oh, you put a clip up talking about Arrested Development, not AI. Well, AI is going to do better SEO, but Arrested Development is my favorite TV show. So that’s the one that went live.”
Episode Summary
- Discussion on how sound shapes audience emotions in movies.
- Jeremy discusses his career journey and the tech behind sound.
- The role of AI in enhancing creativity and audio branding.
Tune in for next week’s episode as we talk about why podcasters shouldn’t always aim for the biggest success stories, how his daughter’s work as an indie game developer has given him a behind-the-scenes look at video game sound design, and how AI video editing is transforming the ad industry.
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Share your passion effectively with these Tips for Sounding Your Best as a Podcast Guest!
https://voiceoversandvocals.com/tips-for-sounding-your-best-as-a-podcast-guest/
Get my Top Five Tips for Implementing an Intentional Audio Strategy
https://voiceoversandvocals.com/audio-branding-strategy/
Editing/Production by Humberto Franco – https://humbertofranco.com/
This podcast uses the following third-party services for analysis:
OP3 – https://op3.dev/privacy
Vinnie Potestivo, Editor-in-Chief of
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